Shipping Policy

Effective Date: July 31, 2026

Processing Time

At KinfolX Offroad, every order is carefully prepared before it ships.

• Orders are processed within 2–5 business days.

• During new product launches, holidays, or promotions, processing may take a little longer.

Shipping

We currently ship throughout the United States.

Shipping rates are calculated at checkout based on your location and order size.

Free shipping may be offered during select promotions.

Tracking Information

Once your order ships, you'll receive an email containing your tracking number.

Please allow up to 24 hours for tracking information to update.

Lost or Delayed Packages

Once a package has been shipped, delivery times are the responsibility of the shipping carrier.

If your package appears lost or significantly delayed, contact us and we'll do everything we can to help.

Incorrect Shipping Address

Please verify your shipping address before placing your order.

KinfolX Offroad is not responsible for packages shipped to incorrectly entered addresses.

Damaged Orders

If your order arrives damaged, contact us within 7 days of delivery and include photos of the item and packaging.

We'll work quickly to make it right.

Questions?

We're a small, family-built off-road brand, and we're here to help. If you have questions about your order or shipping, reach out anytime and we'll get back to you as quickly as possible.